Jens Scharnetzki is a digital strategist and systems thinker based in Cologne. As Chief Product Owner and Head of Experience Design & Journey Management at EnBW,  he works at the intersection of journeys, architecture and organizational design – always with a bias for clarity and momentum.

Jens is one of the early voices shaping the concept of Agentic Experience (AX) and how AI-to-AI interactions will redefine the future of interfaces and decision-making. He’s also the co-creator of the podcast Think AI and an active contributor in the field of journey-led transformation.