Principal Journey Management Coach at TheyDo
Amit Kiran is a Principal Journey Management Coach at TheyDo, helping organizations across the world do journey management well. He focuses on providing strategic coaching on implementing journey management as a practice and deriving new forms of value through TheyDo. He leans on over 13 years of human-centered design and service design experience, where he worked with the LUMA Institute, Bridgeable, and Pitney Bowes.
Amit lives in Toronto with his wife, 2 kids, and a little monster named Tigger. Outside of being a Dad and Coach, he spends his time drinking way too much coffee, chasing the dream of consistently working out, and mastering the fine skill of fantasy football.
Check out Amit's session: Automating the Triple Diamond: A workshop on turning your best journey practice into AI skills your team can rely on