Director of Journey Management at CHG Healthcare
Dan Sullivan is the Director of Journey Management at CHG Healthcare, where he leads the development and implementation of enterprise-wide journey management practices. His work focuses on connecting data, insights, and actions to improve the customer experience and drive meaningful outcomes across the organization.
With a career spanning a diverse range of organizations (from early-stage start-ups to large global enterprises) Dan has built deep expertise in customer success and product strategy. He brings that breadth of experience to his work at CHG Healthcare, where he is focused on maturing journey management as a discipline and creating lasting impact for both our customers and the business.
Outside of work, Dan is the proud father of four wonderful children. He is also known to have what some might describe as an unhealthy affinity for potato chips…or crisps, depending on which side of the Atlantic you call home.