Head of Brand & CX at Essent NV
Nick Poldermans is Head of Brand & Customer Experience for Essent and Energiedirect, two leading energy brands serving over 1.8 million customers across the Netherlands. With a background spanning branding, digital marketing, customer experience and product development, Nick specializes in turning customer insight into organisational change. He previously worked at Rabobank, one of the largest Dutch banks, and DSM – internationally active in the fields of health, nutrition, and materials. He holds a Master's degree in Strategic Product Design Engineering from Delft University of Technology.